Safe Gaming Commitment

At 77hi Responsible Gaming
Stay in Control, Stay Entertained

Gaming should be entertainment, not a burden. 77hi believes every member has the right to stay safe — and we're always here to make sure of that.

18+
Age Restriction Policy
24/7
Support Team
100%
Data Secured
5
Protection Tools

What Responsible Gaming Actually Means

Online gaming and betting can be a fun form of entertainment when enjoyed responsibly. But when it gets out of hand, it can take a serious toll on your personal life, family, and finances. Responsible gaming means knowing your limits, sticking to them, and keeping gaming a small part of your life — not the whole of it.

At 77hi, we believe responsible gaming is not the member's burden alone — it's our shared responsibility. That's why we've built an environment where every member stays in full control of their gaming experience. From setting limits to taking a break, everything you need is right at your fingertips.

Many people in Bangladesh are trying online gaming for the first time. For newcomers, it can sometimes feel overwhelming. 77hi wants every member — whether new or experienced — to stay safe at all times and enjoy gaming as a healthy form of entertainment.

Keep in Mind: Gaming is entertainment, not a source of income. Every bet carries risk — always keep that in mind.

We have put in place a number of effective measures to ensure responsible gaming at 77hi. This page walks you through each of them in detail, so you can always stay informed and play safely.

Our Protection Tools — Control in Your Hands

The 77hi platform includes a range of built-in protection features that you can activate yourself. These tools are designed to support responsible gaming:

  • Set a Deposit Limit: Set your own daily, weekly, or monthly deposit limit. Once a limit is set, it cannot be exceeded.
  • Bet Limit Setting: Set a maximum amount you are willing to wager within a given time period.
  • Loss Limit: Your session automatically ends once you reach a set loss amount.
  • Session Time Limit: Set a maximum time limit for each gaming session. Once the limit is reached, the platform will notify you automatically.
  • Self-Exclusion: Temporarily suspend your account for anywhere between 1 day and 6 months. Your account cannot be reactivated before the break period ends.
  • Reality Check: Pop-up notifications at regular intervals to keep you aware of your session time and spending.
Support: Contact our 24/7 support team anytime to activate these tools.

When to Be Concerned — Signs of a Problem

Gaming addiction doesn't happen overnight — it builds gradually. If you notice any of the following signs in yourself or someone close to you, it's time to take action:

Spending Beyond Budget

You are gaming with money meant for bills, rent, or essential household expenses, or borrowing or taking money secretly to fund your gaming.

Loss of Time Control

You start with "just a few minutes," but hours slip by. Gaming is cutting into your sleep, meals, or work.

Chasing losses

You keep placing larger bets in an attempt to recover lost money. This mindset is a strong indicator of a problem.

Relationship Strain

You are hiding your gaming from family or friends, or spending less time with them.

Emotional Distress

You feel uncomfortable, irritable, or anxious when not gaming. You experience excessive anger or frustration after a loss.

Get Help: If you notice any of the signs above, don't wait — reach out to our support team right away. Asking for help is not weakness; it takes real courage.

10 Effective Tips for Safe Gaming

Follow the tips below to build responsible gaming habits — they'll help keep your experience safe and enjoyable:

1
Set Your Budget in Advance

Decide before you start — set a maximum amount in BDT you're willing to spend today. Keep this budget separate from your household essentials.

2
Stick to Your Time Limits

Set a timer before each session. When time is up, take a break — even if you are on a winning streak.

3
Do Not Chase Your Losses

Accept the loss and stop. The belief that "one more round will win it back" is the biggest trap of all.

4
Never place bets driven by emotion

Avoid gaming when you are angry, frustrated, or emotionally overwhelmed. Decisions made in the heat of the moment rarely end well.

5
Don't think of gaming as a way to earn money

Online gaming is for entertainment — it is not a reliable source of income. Depending on gaming to support your family is dangerous.

6
Take Regular Breaks

Take a 10–15 minute break every hour. Get up, walk around, drink some water — refresh both your body and mind.

7
Spend Time with Loved Ones

Gaming is just one small part of life. Make sure you set aside quality time for your family, friends, and personal goals.

8
Never play under the influence of alcohol or while fatigued

Game with a clear head. Fatigue and illness impair your judgment and decision-making.

9
Use the Limit-Setting Features

Activate 77hi's built-in limit-setting tools to protect yourself from going over your limits without realising it.

10
Seek Help as Soon as You Notice a Problem

If you feel your gaming is getting out of control, do not wait — contact us right away. Help is always available.

Self-Assessment — Check In With Yourself

Ask yourself the following questions. If you answer "yes" to most of them, it may be time to review your responsible gaming habits.

1
Are you spending more than your set gaming budget?
2
Do you find it hard to stop gaming when you want to?
3
Is gaming affecting your work, studies, or relationships with family?
4
Are you repeatedly trying to win back money you have lost?
5
Do you feel restless or low when you're not gaming?
6
Are you hiding your gaming from family or friends?
7
Have you borrowed money — or considered borrowing — to fund your gaming?
Results Analysis: If you answer "yes" to 3 or more questions, please reach out to our support team. We will not judge — we are here to help.

Protecting Minors — No Users Under 18

77hi is strictly for users aged 18 and above. We have strong measures in place to keep minors away from gaming. Age verification is mandatory at registration, and identity is confirmed through our KYC process.

If there are children or teenagers in your home, please take the following steps:

  • Keep your devices locked with a PIN or password so children cannot access them
  • Never share your account login credentials with anyone
  • Use parental control software on your devices
  • Educate Children About the Risks of Online Gaming
  • Let us know if any minor attempts to create an account
Important: If a minor has accessed your account, notify our support team immediately. We will take prompt action.

What Makes 77hi's Responsible Gaming Different

Our commitment isn't just words — it's backed by action

Licensed & Regulated

77hi is a licensed platform operating in full compliance with international gaming regulations. Our responsible gaming policy is regularly audited by independent third parties.

Member-Centered Support

Our support team is here for more than technical issues — they're ready to help with any gaming-related concerns you may have. We're always here to listen.

Fully Customizable Limits

Set your own limits on deposits, bets, losses, and time. Your control, your choice.

Automated Alert System

When you are approaching your limit or have been in a long session, the platform will automatically send you an alert. These reality checks keep you informed and in control.

Flexible Self-Exclusion Options

Take a break from 1 day up to 6 months — on your terms. During the break, you won't receive any marketing messages either.

Gaming History Review

View your full gaming history, wins, losses, and spending stats. Understand your patterns and make informed decisions.

Our Responsible Gaming Commitment

Age Verification Activation100%
Limit-Setting Effectiveness98%
Self-Exclusion Request Fulfillment100%
Support Satisfaction Rate96%

Our Responsible Gaming Pledge

  • Strict barriers to prevent minors from creating accounts
  • No promotional offers will be sent during a self-exclusion period
  • Limit decreases take effect immediately; increases take effect after 24 hours
  • Problem Gamblers Referred to Professional Support
  • Full transparency into your complete gaming history
  • Annual Responsible Gaming Report Publication

FAQ

Answers to the Most Frequently Asked Questions About Responsible Gaming

Log in to your account, go to Settings, and click on "Responsible Gaming." From there you can set daily, weekly, or monthly deposit limits. Reductions take effect immediately. Contact our 24/7 support team anytime you need assistance.

Yes, completely safe. During self-exclusion, only gaming and deposits are suspended. The funds in your account remain fully secure, and once the period ends, you can withdraw them as normal.

No. An account cannot be reactivated before the self-exclusion period ends. This is intentional by design, to ensure the decision to take a break remains firmly in place. A reminder notification is also sent before gaming can resume once the period expires.

Start by having an open, non-judgmental conversation with them. Help them acknowledge that they have a gaming problem. Reach out to the 77hi support team — we assist family members too and can connect you with a professional counselor if needed.

Absolutely not. Age verification is mandatory during registration, and identity is confirmed through the KYC process. If a minor creates an account using false information and is later detected, the account is closed immediately.

The 77hi support team is here to help you activate self-exclusion and connect you with professional assistance. Reach out to us as your first step — we're with you every step of the way.

Play Responsibly, Stay Happy

Gaming at 77hi is about more than winning — it's a safe, enjoyable experience. Join us today.

View Promotions

Visit the promotions page for the latest bonuses and offers.

View Promotions
Play Slots

Browse hundreds of slots and pick your favorites.

View Slots
Deposit

Add funds to your account quickly and securely.

Deposit
বাংলা