Privacy & Security

77hi Privacy Policy
Our Commitment to Protecting Your Information

Every piece of information you share with 77hi is fully protected. Learn exactly what data we collect, why we collect it, and how we keep it secure.

Last Updated: January 2026

Introduction — Why 77hi Values Your Privacy

77hi is a trusted online gaming and betting platform in Bangladesh. We believe that earning a member's trust requires complete respect and responsibility toward their personal information. This Privacy Policy is a direct reflection of that commitment.

This policy explains in detail what information we collect, how it is used, who it is shared with (or not shared with), and what measures we take to keep your data secure. By using the 77hi website or app, you agree to this Privacy Policy.

Important: This policy applies only to 77hi's own website and app. For third-party sites or services, please refer to their respective privacy policies.

We never sell your information or use it for commercial purposes without your consent under any circumstances. Protecting your privacy is an integral part of our business ethics.

What Information We Collect

Certain information is collected when you create an account or use our services. This information falls into three categories:

Data Type Example Collection Period
Identity Information Name, date of birth, national ID number During registration and KYC verification
Contact Information Mobile number, email address At the time of registration
Financial Information Mobile Banking/Nagad number, transaction history During deposits and withdrawals
Technical Information IP address, device information, browser Automatically at every session
Gaming Activity Betting history, win/loss records While Playing Games

We never store your full bank card number or password. Sensitive financial information is always kept in an encrypted state.

How Your Information Is Used

77hi uses your information only for specific, lawful purposes. Any use beyond what is necessary goes against our policy.

  • For account creation, verification, and management.
  • To process deposit and withdrawal transactions.
  • To prevent fraud, money laundering, and illegal activity.
  • To meet legal and regulatory obligations (KYC/AML).
  • To provide customer service and technical support.
  • To inform you of relevant promotions and offers (with your consent).
  • To improve platform security and performance.
  • Behavioral analysis to ensure responsible gaming.
Marketing Communications: If you no longer wish to receive promotional messages, simply let our support team know at any time and we will stop them.

Data Sharing — Who We Share With and Why

77hi never sells your information to third parties. However, there are specific situations where limited data sharing may be necessary:

  • Payment Processors: With Mobile Banking, Nagad, Rocket, and similar services to complete deposits and withdrawals.
  • Game Providers: With licensed game software companies for the purpose of managing gameplay.
  • Security Services: With specialist agencies for fraud detection and AML verification.
  • Legal Authorities: With government agencies where required by court order or legal obligation.
What We Never Do: We do not sell or transfer your information to advertisers, data brokers, or unknown third parties.

All third parties with whom data is shared are required to comply with strict confidentiality agreements and data protection standards.

Our Technical Data Protection Measures

77hi uses industry-leading technology to protect your personal and financial information. We never compromise on security.

  • 256-Bit SSL/TLS Encryption: All data transmissions are encrypted.
  • Two-Factor Authentication (2FA): An additional layer of security for your account.
  • Firewall & DDoS Protection: Server-level protection against cyber attacks.
  • Regular Security Audits: Periodic audits conducted by third parties.
  • Restricted Access Policy: Only authorized personnel can access the information they need.
  • Encrypted Database: Stored data is kept in encrypted form.
Your Role: Keep your password strong and never share it with anyone. If you notice any suspicious activity, contact our support team immediately.

Cookies & Tracking Technologies

77hi's website and app use cookies and similar technologies to enhance your experience and ensure the platform functions properly.

  • Essential Cookies: These cannot be disabled as they are required for login sessions and security.
  • Functional Cookies: Used to remember your language preference and settings.
  • Analytics Cookies: To understand traffic and user behavior (anonymized data).
  • Marketing Cookies: To show relevant offers (with your consent).

You can manage or delete cookies through your browser settings. Please note that disabling essential cookies may cause some features to not work correctly.

Your Rights — Control Over Your Information

Every 77hi member holds the following rights regarding their personal information:

  • Right to Access: The right to know and view what information we hold about you.
  • Right to Rectification: The right to request corrections to inaccurate or outdated information.
  • Right to Erasure: The right to request deletion of your data under certain circumstances.
  • Right to Restrict Processing: The right to restrict how your data is used in certain cases.
  • Right to Data Portability: The right to receive your data in a structured, portable format.
  • Right to Object: The right to object to your data being used for marketing purposes.
Submit a Request: To exercise any of the rights listed above, please contact the 77hi support team. We will respond within 30 business days.

However, in cases involving legal obligations or active investigations, some data may not be deletable. We will inform you in detail if this applies.

Data Retention Period

77hi does not retain any data longer than necessary. Retention periods vary depending on the type of information:

Data Type Retention Period Reason
Account Information 5 years after account closure Legal Obligations
Transaction History 7 Years AML & Financial Regulatory Compliance
KYC Documents 5 Years Proof of Identity Verification
Gaming Logs 2 Years Dispute Resolution
Cookies & Session Data Up to 30 Days Service Operations

Once the retention period ends, data is securely and permanently deleted or fully anonymized so that individuals can no longer be identified.

Privacy Policy Changes & Updates

77hi's Privacy Policy may be updated due to business changes, new technologies, or legal requirements. The date of each revision is noted at the top of the page.

For significant changes, you will be notified via your registered email or a notification on the platform. Continued use of the platform after any changes are made will be considered acceptance of the updated policy.

Tip: Visit this page once a month to stay up to date with policy changes. Protecting your data starts with staying informed.

Why 77hi's Privacy Policy Is Different

Our data protection measures let you play with complete peace of mind

End-to-End Encryption

Every transaction and piece of personal information is protected by 256-bit SSL encryption. Hackers and third parties have no way of accessing this data.

KYC Verification System

Identity is verified during registration to prevent fake accounts from being created. This keeps your account secure and helps protect against fraud.

Two-Factor Authentication

An extra layer of security is applied at login using mobile OTP or an authenticator app. Even if your password is compromised, your account stays protected.

No Data Sales

77hi never sells your personal information to advertisers or data brokers. Your data is used solely to serve you.

Automatic Data Deletion

Once the retention period expires, data is automatically deleted or fully anonymized. Outdated data is never retained unnecessarily.

24/7 Support Team

Our support team is always ready to help with any data protection questions or requests. Reach out and we'll get back to you promptly.

FAQ

Frequently Asked Questions About the Privacy Policy

Absolutely not. 77hi never sells or transfers your personal information to advertisers, data brokers, or any unknown third parties. Only partners essential to delivering our services — such as payment processors or game providers — receive limited data, and they are all bound by strict confidentiality agreements.

Even after an account is closed, certain data may be retained for a set period due to legal obligations — for example, transaction history is kept for 7 years and KYC documents for 5 years. Once these periods expire, the data is permanently deleted.

Absolutely. You have the right to data portability. Submit a request to the 77hi support team and we will provide a structured copy of your personal data within 30 business days.

Yes. If you no longer wish to receive promotional messages or emails, simply let our support team know at any time. Your marketing communications will be stopped promptly upon receiving your request. However, essential service-related notifications may still be sent.

No. Your password is stored in our system in hashed form, meaning the actual password is never visible to anyone — including our own staff. If you forget your password, it must be reset; it cannot be retrieved.

Yes. For significant changes, you will be notified in advance via your registered email and an on-platform notification. For minor changes, the update date at the top of the page will be revised accordingly.

Play Safe, Enjoy with Peace of Mind

Your data is completely secure with 77hi. Register now and start gaming on a platform you can trust.

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